FAQs

Am I compliant?

Use the NSW Government’s online metering guidance tool to see if, and how the rules apply to you. If the rules apply, contact a duly qualified person (DQP), such as a certified meter installer (CMI) to discuss your situation. They can advise you about what equipment you need, and order, install and validate it. A list of DQPs can be found on Irrigation Australia’s website. Just click on ‘Certified Meter Installers and Validators’ to search for one near you.

What will happen if I don’t comply?

The Natural Resources Access Regulator (NRAR) has many methods of finding breaches of water laws. In addition to responding to and investigating reports of alleged breaches, they have teams of compliance officers across NSW who actively monitor and audit the use of surface water and groundwater. They also use technology including state-of-the-art satellite imagery, drones, motion-activated surveillance cameras and intelligent data to monitor unlawful water take. Their technology allows them to be anywhere in the state, at any time with the click of a button.

NRAR officers have a broad range of powers to enter premises and gather evidence, such as photos and samples. They can also compel the individual or entity under investigation to provide records and answer questions relating to that investigation.

NRAR is a risk-based regulator which means they approach investigations on a case-by-case basis. They consider the potential harm caused to the environment, or other water users, the offender’s culpability and compliance history, as well as their attitude to the non-compliance.

Serious, substantiated and willful acts of non-compliance will face the full force of the law. Where non-compliance occurs out of ignorance with minimal harm we will look to educational measures.

For more information see: https://www.nrar.nsw.gov.au/about-us/compliance

How do Aquamonix EMFLUX products help me comply?

Aquamonix EMFLUX can supply AS4747 certified and Pattern Approved flowmeters for NSW Non-Urban Water Metering. Each Aquamonix EMFLUX flow meter is individually wet flow tested and calibrated, along with its corresponding transmitter, at the Aquamonix manufacturing and flow testing facility. Each flow meter is calibrated against a NATA certified master meter, over three flow rates to an accuracy of better than +/- 0.5%.

Why is it smarter to pay a bit more up front for a magnetic flow meter, rather than a mechanical meter?

Magnetic flow meters provide better value, as they are full bore devices that, unlike mechanical meters, do not wear out, become blocked, clogged and may need replacing after 3 years. Magnetic flow meters do not require ongoing repairs and maintenance and substantially reduce repeated and costly recertification expenses. They are a robust and long term ‘set and forget’ solution.

Why is it better to buy an Aquamonix EMFLUX 'Made in Australia' flow meter, rather than a cheaper, overseas produced copy?

There has never been a better time to buy the only Australian Made, Pattern Approved flow meters. Aquamonix EMFLUX flow meters are made in Australia and are a guaranteed, high quality, long term solution to your flow meter requirements. When by buying a locally made flow meter you will be helping to support Australian jobs and local manufacturing.

What are the current regulations surrounding flow meters?

What is the Aquamonix Pattern Approved Supplementary Certificate of Approval?

Issued by the Department of Industry, Aviation and Science – National Measurement Institute, Aquamonix’s Pattern Approved Certificate NMI 14/3/32 certifies that an approval for use for trade has been granted in respect of the instruments described in the Certificate of Approval. The certificate can be viewed here.

What’s the maximum velocity your flow meters can handle?

Where do I find the flow rate ratio Q1 and Q3 for my Aquamonix EMFLUX i500 meter?

Check the label on the side of the EMFLUX i500 casing.

How deep can Aquamonix EMFLUX flow meters be submerged under water?

EMFLUX flow meters are fully submersible to 5 metres.

Can I replace meter cabling if I undo the terminal head cap?

The termination head is fully potted to ensure the best water ingress protection and a long product life.

How do I verify the readings are correct?

Contact your closest duly qualified person (DQP), such as a certified meter installer (CMI) to discuss your situation. They can advise you about what equipment you need, and order, install and validate it. A list of DQPs can be found on Irrigation Australia’s website. Just click on ‘Certified Meter Installers and Validators’ to search for one near you.

Do Aquamonix EMFLUX flow meters need maintenance? And how often?

Unlike mechanical flow meters, Aquamonix EMFLUX flow meters have no moving parts and typically require no servicing or recalibration. A battery change once every 5 years is recommended and a flowmeter would be expected to provide an operating life of 10-20 years. You should check for cable damage and clean the solar panel regularly.

How do I get onsite support or ongoing technical support?

Contact your closest duly qualified person (DQP), such as a certified meter installer (CMI) to discuss your situation. They can advise you about onsite or ongoing technical support. A list of DQPs can be found on Irrigation Australia’s website. Just click on ‘Certified Meter Installers and Validators’ to search for one near you.

Where do I get a key to access the EMFLUX i500 housing?

Contact your closest duly qualified person (DQP), such as a certified meter installer (CMI) to discuss your situation. They can advise you about onsite or ongoing technical support. A list of DQPs can be found on Irrigation Australia’s website. Just click on ‘Certified Meter Installers and Validators’ to search for one near you.

What’s the i500 passcode?

Contact your closest duly qualified person (DQP), such as a certified meter installer (CMI) to discuss your situation. They can advise you about onsite or ongoing technical support. A list of DQPs can be found on Irrigation Australia’s website. Just click on ‘Certified Meter Installers and Validators’ to search for one near you.

Can I customise my meter?

Yes, talk to your CMI as we can built customised flowmeters to match existing pipework and infrastructure.

Can flow meters work with river water or high silt intakes?

Yes, the Aquamonix flowmeters are full bore which means there are no internal elements that catch debris and flow helps clear silt from ever building up.

Are the Aquamonix EMFLUX flow meters suitable for ground water/ surface water pumping and gravity flow metering?

Yes, there is a solution, talk to your CMI to find out how an Aquamonix EMFLUX flow meter can help with your requirements. A list of CMIs can be found on Irrigation Australia’s website. Just click on ‘Certified Meter Installers and Validators’ to search for one near you.

Can the Aquamonix EMFLUX flow meter be used to upgrade Mace or non approved mechanical type flowmeters?

Yes, the Aquamonix EMFLUX range of flow meters are approved for use and offer a long term, reliable and robust upgrade solution.

Can Aquamonix service, repair and provide spare parts locally?

Yes, we have a service team available by phone 1300 797 246 and a network of certified meter installers (CMIs) who can help. Contact your closest CMI to discuss your situation. They can advise you about onsite or ongoing technical support. A list of CMIs can be found on Irrigation Australia’s website. Just click on ‘Certified Meter Installers and Validators’ to search for one near you.

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New South Wales
268 Milperra Road
Milperra NSW 2214
T +61 2 8710 4040

 

1300 797 246 | aquamonix.com.au

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